Where is the data stored?
The lock itself has secured memory that stores the users and eKeys. Novas is an offline system, that only uses the internet or phone network to transmit eKeys.
Using the phone to phone scanning feature, you can also share eKey's completely offline. Either way, no data is stored in the cloud!
If the internet goes down, you can connect directly to the lock or controller as this is done locally via Bluetooth low energy.
When an owner pairs to the new lock, they are automatically registered as the Owner and can invite Admins and Normal users.
As new users registered to the lock, the lock database updates with the new users. The lock also stores 1000 rolling events of user and other history.
Related Articles
I got a message talking about corrupted data
If you get a message informing you your data got corrupted, do not panic. It means, due to an issue, some non-vital information has been lost, but all your eKeys are still safe. However, some information about your eKeys might have been temporarily ...
How do I register an eKey received on my Gmail account? (Android)
Open your email in your Gmail app. Select the download button. Check that when you open your photo/gallery app, then open the download folder, you see your “eKey” image here. Once this eKey is in this photo folder, then open the Novas App. Tap “+Add” ...
How to change battery in Novas Smart Lock
You will receive a notification when your battery drops to 25% and again at 21%. It is highly recommended that you replace the battery when first notified at 25%. Replacing the battery will not affect the information stored in the lock. You will need ...